Help

darkcloud WiFi — Help Getting connected 1. Connect your phone or laptop to the darkcloud WiFi network. 2. This sign-in page opens automatically. If it doesn't, open your browser and go to any website — you'll be redirected here. 3. Type your voucher code (for example, DC-XXXX-XXXX) exactly as printed. 4. Tap Connect. Once your voucher is accepted, you're online. Where to get a voucher Vouchers are available from the darkcloud sales point at your location. Each voucher shows its price, time limit and data allowance. If your code doesn't work - Check for typing mistakes. Codes use letters and numbers but never the letter "O" or "I" — those are the digits zero and one. - "Voucher expired" — the voucher's time is over. You'll need a new one. - "Voucher used up" — the data allowance has been fully used. Buy a new voucher to continue. - "Already in use on another device" — your voucher is locked to the first device that used it. Reconnect on that device, or buy a separate voucher for the second device. - "Not valid" — the code doesn't match any voucher. Re-check the code on your slip. Staying connected - Your access lasts for the time and data included in your package. When either runs out, access stops and you'll see this page again. - If you move out of range or restart your device, reconnect to the WiFi and, if asked, enter the same voucher code. Reconnecting on the same device does not use an extra device slot. Quick tips - If the sign-in page won't open, turn WiFi off and on again, or "forget" the network and reconnect. - Some phones block the page while loading a secure (https) site — try opening a plain site such as example.com. Still need help? Contact darkcloud support: info@darkcloud.pk · https://darkcloud.pk